Recently, according to jack bauer hotline, an educational science and technology channel of Zhejiang TV Station, a lady Yu in Hangzhou was driving her own zero-run car two days ago, and the brakes suddenly failed on the road, causing her to rear-end. She thinks this accident has something to do with this braking function of the zero-run car.
Ms. Yu: "Then I brake and step on it, and I feel empty. I feel that it is empty to step on it. Then I actually panic. If I continue to step on it, it will be empty. Then you will watch it hit the car in front."
Speaking of her own experience, Ms. Yu still has a lingering fear. Ms. Yu bought a new energy vehicle six months ago, and the price was about 60 thousand. A few days ago, Ms. Yu drove on the road and experienced a moment of shock.
Ms. Yu: "I went to work at noon on August 26, that is, around 1: 25, and the weather and road conditions were fine, with a speed of forty or fifty yards." Then there was a red light, that is, it was expected to brake and stop, and then it felt like stepping on the brakes, and then it continued to step on the air, feeling that the car could not stop at all, and then it hit the car in front. "
Ms. Yu said that she started to step on the brakes at least 50 meters away from the front car, but the car couldn’t stop and eventually chased the front car. Fortunately, at that time, the speed was not fast, the car damage was not too serious, and there were no casualties. After that, the car was sent to the 4S shop for repair.
Ms. Yu: "They said that my ABS system was activated. If the ABS system was activated, it would definitely be activated after stepping on the brakes. It certainly ruled out the possibility of misoperation at that time."
Ms. Yu provided a chat record to the reporter. The 4S shop staff said that the background data showed that you stepped on the brakes and ABS intervened. Since Ms. Yu did step on the brakes, why didn’t the car stop in time?
Ms. Yu: "The answer he gave me was that no problem was found, and the brake system was all good. Then they asked me to pick up the car. I said that this car was a hidden danger, and I couldn’t take this hidden danger on the road. Then the key point was that there was another problem. I did the first insurance on August 16, and I thought they should have tested the brakes during the first insurance. Then you said that it was tested ten days ago, and my brakes suddenly failed in ten days. Then I was concerned about this matter.
In response to the questions reflected by Ms. Yu, the reporter accompanied her to Xixi Road, Hangzhou Service Center of Zero Run Automobile, and wanted to know more about the situation.
Staff of Xixi Road Store in Hangzhou Service Center of Zero Run Automobile: "Because of this, I am on duty today. I have already contacted him just now, because the car docking person is not here today, so I also told him just now, including the appeal you just said. Then he may contact you. If you have any questions, you can dock with him directly."
The reporter asked: "What is the situation of the car now?" The staff of Xixi Road Store in Hangzhou Service Center of Zero Run Automobile: "The car accident maintenance is ready."
The reporter asked again: "Did you find out what the problem is, the brake system?" Staff of Xixi Road Store in Hangzhou Service Center of Zero Run Automobile: "If you have checked it, because I can’t do it now."
The on-site reporter left contact information, but before the deadline for publication, he never received a reply from the zero run. The reporter found on the Internet that many consumers reported that the T03 brakes failed at zero run. Some netizens reported in July this year that during normal driving, the rear-end traffic accident was caused by brake failure, immobility and partial system failure.
A netizen in Hubei posted that after the car started, the brakes could not be stepped on, and it almost hit the vehicle in front. Another netizen in Guangxi said that T03 was driven downhill for a long time, and the distance was about three kilometers, and the brakes suddenly failed at the bottom of the slope.
So, does the zero-run T03 have any related braking hazards? The reporter also reflected the situation to the national customer service of the zero-running car. The customer service staff of the zero-running car said: "At present, there is no relevant notice here. Even if there is such a situation, it needs to be tested by the offline after-sales store to locate what caused the brake failure."
In view of the situation encountered by Ms. Yu, the retail customer service said that it would give feedback to the after-sales department for handling. "What caused the brake failure, or it needs to be tested by the service store. It is normal for the store to tell you after testing, so we also need to feedback to the after-sales service department for further verification."